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Library support centre

Support Desk

Get real-time help with research, circulation, accreditation evidence, and digital access. Choose a channel or book a consultation and the team will respond within one working day.

Primary channel

Call the reference desk

Instant answers for lookups, circulation questions, and account assistance.

+63 956 228 3427

Call now

Service hours

Monitor availability and coverage across phone, email, and live channels.

  • Reference & Ask desk

    Librarians monitor OPAC, phone, email, and live sessions on working days.

    Days
    Monday - Saturday
    Hours
    8:00 AM - 5:00 PM
    Channels
    Phone, email, IL session bookings, in-person desk

Contact the team

Choose the channel that matches your need.

Call the reference desk

Instant answers for lookups, circulation questions, and account assistance.

+63 956 228 3427

Call now

Email a librarian

Attach course outlines or research topics for tailored support.

admin@acf.edu.ph

Email the desk

Book a session

Schedule instruction, accreditation briefings, or faculty workshops.

Request an instruction session

Coordinate research skills, information literacy, or anti-plagiarism workshops with our librarians.

Plan a session

Frequently asked questions

Guidance for the most common service desk requests.

Who can access Ask a Librarian?

All current students, faculty, and staff can request support. Community members can email us for limited reference assistance.